Contact information

Physical store

Visit us in Cali: Calle 18 Norte # 9 - 70, Barrio Granada.

Store hours: Monday to Friday 11am to 7pm, Saturdays 10am to 7pm (Colombia time, GMT-5).

Customer service

Call or write on WhatsApp: +57 300 788 2016, from anywhere in the world.

Hours: Monday to Friday 9am to 6pm, Saturdays 9am to 2pm (Colombia time, GMT-5).

Email: motoneta.co@gmail.com

You can also use the Facebook or Instagram chat to talk to us in real time.

Exchanges

If a garment does not work for you or you do not like it, we can exchange it for another style or size within 30 days of delivery. You only pay the cost of the two shipments (there and back). For more information, contact us on WhatsApp +57 300 788 2016 or message us on Facebook or Instagram.